Frequently Asked Questions

Have a Question?

Our Frequently Asked Questions section can help answer commonly asked questions. If you have further questions, please contact us.

Click on the questions below for more information.


Does it cost extra for the support software or drivers?

No. Software and drivers are included with the product, and can also be downloaded from our website through the Download Page. Be sure to read the instruction manual to properly extract and install the software. Always remove any previous versions of the software before installing the new one. You can also request a copy of the password to extract the latest updates here.


How Do I Find Out Product Specifications on an Item?

Product Specifications are available upon request. Please contact us to request a copy. Click here to begin.